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Privacy Policy

polydiemautoexport.com

At Polydiem, your privacy matters to us.
We value the trust you place in us and want you to clearly understand how we collect, use, and protect your personal information.

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

  • Name, email address, phone number, and mailing address

  • Payment and billing information (if you make a purchase)

  • Details needed to register or ship a vehicle

  • Any messages or forms you submit through our website

We only collect the information you voluntarily provide to us for business purposes — such as buying, shipping, or registering vehicles.

2. When We Collect Information

We collect your information when you:

  • Create an account or register on our site

  • Request a quote or place an order

  • Send us an inquiry or fill out a form

3. How We Use Your Information

We use your personal information to:

  • Process vehicle purchases and ownership transfers in the U.S.

  • Prepare documents for customs or tax refunds

  • Ship vehicles or goods both domestically and internationally

  • Improve our services and provide customer support

  • Send updates, offers, or relevant marketing communications

We do not sell or trade your personal information to outside parties.

4. Sharing Your Information

We only share your data in the following cases:

  • To complete a service or order that you request

  • To comply with legal requirements or court orders

  • To trusted service providers (such as payment processors or shipping companies) who help us operate our business — and who agree to keep your data secure

5. How We Protect Your Information

Your personal information is stored in secured systems and can only be accessed by authorized staff.

We use:

  • SSL (Secure Socket Layer) encryption for all sensitive data

  • Firewall protection and malware scanning

  • Secure payment gateways — we do not store your credit card details

Despite our efforts, please remember that no online system is 100% secure, and you should always close your browser when finished using a shared computer.

6. Cookies

Like most websites, we use cookies to make your experience better.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

You can turn off cookies in your browser settings, but some parts of our site may not work properly if you do.

7. Accessing or Deleting Your Account

You can view or edit your personal information in your account settings anytime.
If you wish to permanently delete your account, please email us at info@polydiem.com.
We’ll process your request within 2 business days and confirm by email.

8. Third-Party Links

Sometimes we link to other websites (for example, shipping or payment services).
Please note that we are not responsible for their privacy policies or content.
We recommend reviewing their privacy policies before sharing your information.

9. Email Communication

If you share your email with us, we may send:

  • Order confirmations and updates

  • Shipping notifications

  • Occasional newsletters or offers

You can unsubscribe anytime by clicking the link at the bottom of our emails, and we’ll remove you from all future correspondence.

10. Children’s Privacy

Our website and services are intended for adults.
We do not knowingly collect or store personal information from anyone under 13 years of age.

11. Policy Updates

We may occasionally update this Privacy Policy.
When we do, we’ll post the updated version on this page and send you an email notice if needed.
Your continued use of our website means you agree to the updated terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy,
please contact us at:

Polydiem Inc.
La Crescenta, California, USA
polydiemautoexport@gmail.com

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